AMARI provides a 2-year warranty guarantee service for customers who purchase our products directly on the AMARI website.
For products purchased from our website, our warranty is valid for 2 years from the date of purchase. If a defect covered by the warranty is found, we will either replace or repair the watch. Customers who purchase from other channels, such as local authorized retailers, should contact the original retailer for warranty service.
The warranty specifically covers manufacturing defects resulting from faulty material or workmanship on the watch components itself, including the movement, case, bracelet or strap, hands, and indices. This warranty applies under normal conditions of use. Any other components or areas not mentioned above are not covered by this warranty.
Note that repair/replacements will not be processed under the warranty in the following cases:
- Failure or damage caused by improper use or carelessness (dents, crushing, broken glass, etc.)
- Failure or damage caused by unjustifiable repair or customization
- Aesthetical changes that occur during normal wear and tear, or aging occurrences (minor scratches, color changes on the case or strap, peeling of the plating)
- If no proof of purchase is available
- Battery replacement
To initiate a warranty claim or for any further inquiries, please contact us at contact@amariwatches.com. Our dedicated customer support team will be happy to assist you.